A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of the individual handling housekeeping requests use of roleplays to demonstrate appropriate interpersonal skills in response to use of roleplays to demonstrate appropriate interpersonal skills in response to requests oral or written questioning to assess knowledge of typical housekeeping services and procedures review of portfolios of evidence and thirdparty workplace reports of onthejob review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual
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